EmiratesThis Privacy Policy explains how Solar Panel UAE ("we", "us", "our") collects, uses and protects your personal information when you use our website and submit an enquiry. By using this website you agree to this policy.
1. Information we collect
When you submit a form (quote request, contact, or partner enquiry), we may collect:
- Your name
- Phone number / WhatsApp
- Email address
- Property type, emirate / location, and details about your enquiry
We also automatically collect limited technical data (such as anonymised IP, browser type and pages visited) through analytics — but only after you consent to analytics cookies (see Section 5).
2. How we use your information
- To respond to your enquiry and provide a quote or information
- To connect you with a qualified, vetted solar installation provider
- To improve our website and services
- To contact you about your request (by phone, WhatsApp or email)
3. Sharing your information
We are a lead-generation service. To fulfil your enquiry, we may share your contact details with a trusted, vetted solar installation partner so they can provide you with a quote or service. We do not sell your data to unrelated third parties for their own marketing.
We also use reputable third-party services to operate the site (for example, form-handling and analytics providers), who process data on our behalf.
4. Data retention
We keep your enquiry data only as long as necessary to fulfil your request and for reasonable business and legal purposes, after which it is deleted or anonymised.
5. Cookies & analytics
We use analytics (such as Google Analytics 4) to understand how visitors use our site. Analytics cookies are only set after you accept them via our cookie banner. You can decline, and you can clear cookies in your browser at any time. Declining analytics does not affect your ability to use the site or submit an enquiry.
6. Your rights
You may request to access, correct or delete the personal data we hold about you, or ask us to stop contacting you, by emailing info@emiratessolar.ae.
7. Security
We take reasonable measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Changes to this policy
We may update this policy from time to time. The "last updated" date above reflects the latest version.
9. Contact us
For any privacy questions, contact us at info@emiratessolar.ae.
This policy is provided for general informational purposes and does not constitute legal advice. Consider having it reviewed by a qualified professional for your jurisdiction.